Some rules to respect
In order to ensure you have an optimal experience at the Village, we ask you to respect some simple rules, which you will find in full by clicking on the “The Regulations of Villaggio Europa” button below.
The following regulations are also displayed at the reception and the stay inside the Village is allowed only upon acceptance of all the rules displayed.
In case of non-compliance with the regulations, guests can be expelled from the Village.
High season opening hours
reception
0-24
cashier
7.00 - 23.00
supermarket
7.30 - 19.00
water park
9.30 - 19.00
Beach service
9.00 - 19.00
Bike rent
9.00 - 19.00
pool snack bar
9.30 - 20.30
bar bistrot
8.00 - 23.00
bistrot
12.00 - 15.00
18.00 - 21.00
bar arena
17.00 - 24.00
animation-office
9.30 - 12.00
15.30 - 18.00
laundry
8.00 - 23.00
restaurant Pizzeria
18.00 - 22.00
delivery
18.00 - 20.30
Seasonal opening of the facilities
Beach service
1/5 - 23/9
animation
1/4 - 17/9
water park
1/5 - 23/9
Not all facilities may be operating in low season.
Emergency
The Management has taken all precautions to avoid accidents occurring in the campsite and to warn guests in case of emergency situations. The location of the Operations Center (Reception) is indicated on the plan. In the event that you happen to discover a fire or other dangerous situation, promptly notify Reception. Our emergency team will be dispatched immediately.
If a fire or other emergency assumes proportions that cannot be controlled, the evacuation message will be broadcast with a siren sound.
In this case, leave the campsite and go to the indicated Collection Point, where you will receive the relevant information and instructions from our staff. If you are inside buildings, leave the premises immediately and close the door, unlocked, leaving the windows closed. Always follow the instructions given by the members of the emergency team.
useful telephone numbers
National emergency number
112
Harbour Office
+39 0431 80050
Tourist Medical Guard
+39 0431 897906
The village watch
It is delivered to everyone upon check-in and can be topped up in cash or by credit card at Reception every day from 7 to 23. But that’s not all, it can also be topped up by you online by accessing your reserved area. It is also a convenient and secure money deposit system. In case of theft or loss (but we hope not!) immediately notify the Reception to block it. Upon departure you will return it to the cash desk, where any remaining money will be returned to you.
The watch is precious 🙂 be careful not to lose or damage it. We do not like this practice, but given the number of guests, in one of these cases we will be forced to charge 5 euros. Please slow down near the bars to allow the number plate to be read and do not queue up with the car in front of you. In case of need, ring the intercom on the columns. The bars are closed from 11pm to 7am and you can access the parking lots outside the Reception.
Why wear the Village watch
- opens the entrance to the walkway and cycle path
- allows entry to the water park
- it is the identification method of the guests of the village
- it is the only payment method within the village
