FAQ
 
ENTERTAINMENT AND SPORT ACTIVITIES
EMPLACEMENTS
ACCOMODATION UNITS
Wi-Fi
BEACH
AQUATIC PARK
RESTAURANT
SMART CARD
 
ENTERTAINMENT AND SPORT ACTIVITIES
Where can I find the weekly entertainment activities?
You can find the weekly entertainment program on the information boards, the ones that is provided to you on your arrival.

EMPLACEMENTS
What is included in the price of the pitch?
In the price of the pitch are both included water and electricity. The entrance to the Aquatic Park and the participation in the animation activities are also included in the price. 
If I book a camping pitch is there a minimum stay?
Only in July and August the minimum stay is 5 nights, so in other periods you can decide how many nights to stay. There not fixed days of arrival and departure, so you can also arrive during the week.
What is the difference between a standard pitch with or without Comfort?
The standard pitch without Comfort provides 6 A of electricity, while with Comfort there are 10 A of electricity, water and waste pipe on the pitch.
Is it possible to park the car on the pitch?
With your car you can reach your pitch and park your caravan/place your tent, but then you have to park the car outside the pinewood in the specific parking area.
Is it possible to put a tent near the caravan on the same pitch?
The pitch can allocate only 1 tent, only 1 caravan or only 1 camper. It's possible to put only a small tent for the children.
Is it possible to rent a fridge?
We do not have fridges to rent. We have only big fridges for all the guests on the sanitary blocks.
Is it possible to grill?
You can bring your grill. Barbeque is allowed with charcoal and with liquid gas cylinders, as long as they have been proved as conforming to the current laws in force.

ACCOMMODATION UNITS
At what time can we access our accommodation?
We guarantee that your accommodation will be ready between 4 pm and 7 pm. The check-in is possible from 10 am, and in case your accommodation is not ready, after the check-in you can park the car on your reserved parking lot and take advantage of the campsite facilities. As soon as the keys are available, we'll call you straight away to give them to you.
Are the accommodation units equipped with sheets?
Yes, there are. You only have to bring bath towels, tablecloths and beach towels.
Can we stay in the campsite after check-out?
The check-out is at 9 am, but if you want you can also spend the day in the campsite paying the price as visitor and parking the car in the parking area over the road.
Is there a TV in the accommodations?
No, there isn't, but you can find one in the ice-cream parlour and the beach bar, where are transmitted the most important sports events.

WI-FI
Is there a Wi-Fi service in the campsite?
All our guests may have free access to Villaggio Europa WIFI connection with their own device for 1 hour per day with bandwidth limits. In order to boost the data transfer rate, it is possible to buy at the reception one of our "Pro" connections. The connection starts when the Pro Account is issued and can be used only with one device. The remaining time is not refundable.

BEACH
Is it possible to rent beach chairs and umbrellas at the beach?
Yes, it is. You have to go directly to the beach office.

AQUATIC PARK
Is the Aquatic Park heated?
No, it isn't.
Is a swimming cup required?
Within the Aquatic Park the swimming cup is not compulsory.
Is it possible to rent beach chairs and umbrellas at the Aquatic Park?
No, they are available for our guests and there are free of charge.

RESTAURANT
Is it possible to book the half board treatment in the restaurant if I suffer from celiac diseases?
At the restaurant there is a specific gluten-free menu à la carte. The half board treatment is not possible as the absence of contamination of the dishes cannot be guaranteed.

SMART CARD
Do you have to wear the electronic watch inside the village?
Yes, you do. It is the only way to open the pedestrian and cyclist passage. It's a strictly personal identification document, that all the guests have to wear during their stay.
Where can I pay with the electronic watch?
The electronic watch is the only method of payment in every sale point inside the Village. Only at the beach office you can pay the rent fees of beach chairs and umbrellas, bikes, water bikes, SUPs and canoe with credit card or by cash.
 

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    villaggio.europa

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    +39.0431.80877

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